Consumer complaints were resolved against Swiggy, an online food ordering & delivery platform.

As you know that Voxya is the most trending consumer complaint forum online that helps consumers to fight against consumer fraud or online fraud to resolve consumer complaints quickly with an optimal solution. There are many consumer complaints resolved at Voxya an online consumer complaint forum, recently one success story was added on the account of Voxya. A consumer complaint was resolved against Swiggy, a leading online food delivery service provider in India.

What was a consumer complaint?

Consumer ordered veg biryani from paradise biriyani using the Swiggy app. A swiggy delivery boy delivered the order but when she opened the packed box she was surprised because she got non-veg biryani instead of veg biryani. She called Swiggy customer care and also mailed them. Swiggy customer care team admits their mistake for the wrong delivery of food, but she just got a sympathy message instead of a refund of the amount. She decided to file a complaint at Voxya an online consumer complaint forum and filed her complaint at Voxya on 12 January 2020.

How does Voxya help to resolve consumer complaints?

Voxya team received her complaint on 12 January 2020, after analysis of the complaint, Voxya team started a social media campaign of the same date and send an email to the company on 14 January 2020. Within 3 days the company takes action and refunds the amount of consumer and Bangalore consumer complaint marked as resolved on 17 January 2020.

What did a consumer say about the Voxya consumer forum?

Consumer Said,” I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it. Thanks, Voxya.”

What are the other success stories of the Voxya consumer forum?

There are many consumer complaints resolved and voxya team continuously working on consumer complaints. Voxya is an online consumer forum trusted by 1 Lac+ consumer across India.

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